Terms of Service

Effective Date: July 16, 2026

These Terms of Service govern your access to and use of insightmessenger.com, including its content, forms, scheduling tools, communications, and related features.

The website is owned and operated by Messenger Marketing LLC (“Messenger Marketing,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms of Service. Please do not use the website if you do not agree to these terms.

1. Website Purpose

Messenger Marketing provides information about marketing strategy, consulting, planning, implementation support, and related professional services.

Website content is provided for general informational and educational purposes. It is not legal, accounting, tax, financial, or other regulated professional advice.

2. No Automatic Client Relationship

Visiting this website, submitting a form, scheduling a call, downloading information, or communicating with Messenger Marketing does not automatically create a consultant-client relationship.

A client relationship is created only when Messenger Marketing LLC and the client enter into a separate written agreement or otherwise expressly agree to begin an engagement.

Until an engagement has been accepted, please do not send confidential, proprietary, or sensitive information through the website.

3. Services and Separate Agreements

Specific consulting or marketing services may be governed by a separate proposal, scope of work, service agreement, invoice, or other written agreement.

That agreement may address matters including:

- Scope and deliverables

- Fees and payment schedule

- Client responsibilities

- Timelines

- Revisions

- Intellectual property

- Confidentiality

- Cancellation and termination

- Refunds

- Limitations of liability

If a separate written agreement conflicts with these website Terms of Service, the separate agreement will control for that particular engagement.

4. Consultations and Discovery Calls

A free Marketing Clarity Call or other introductory consultation is intended to help the parties discuss the prospective client’s needs and determine whether working together may be a good fit.

An introductory call does not include a guarantee of services, a complete marketing strategy, or a consultant-client relationship unless otherwise stated in writing.

Messenger Marketing may decline an engagement when we determine that the requested work is outside our scope, availability, expertise, or business standards.

5. Pricing and Payment

Prices displayed on the website are subject to change unless a price has been confirmed through a completed purchase, signed proposal, or written agreement.

Payment terms applicable to a particular service will be disclosed during booking, checkout, in a proposal, on an invoice, or in a separate service agreement.

You agree to provide current, complete, and accurate billing and payment information.

Failure to make required payments may result in delayed, suspended, or terminated services.

6. Cancellations, Rescheduling, and Refunds

Cancellation, rescheduling, and refund terms may vary by service and will be disclosed during booking, checkout, in a proposal, or in a separate service agreement.

Unless otherwise stated in writing, purchasing a service does not guarantee a particular marketing, financial, sales, or business result.

7. Marketing Results Disclaimer

Marketing strategy and implementation involve factors outside Messenger Marketing’s control, including:

- Market conditions

- Competition

- Customer behavior

- Platform or algorithm changes

- Advertising and implementation budgets

- Timing

- Client participation

- Business operations

- Sales processes

- The quality and consistency of execution

We do not guarantee specific revenue, sales, leads, traffic, rankings, engagement, conversions, or other business results.

Examples, testimonials, recommendations, case studies, projections, and past results are illustrative and do not guarantee that every client will achieve the same or similar results.

You remain responsible for your business decisions and for reviewing recommendations before implementing them.

8. Client Responsibilities

When you engage Messenger Marketing for services, you agree to:

- Provide accurate and timely information

- Respond to reasonable requests for feedback or approval

- Provide access to necessary materials, platforms, or accounts

- Review deliverables within agreed timelines

- Ensure that information and materials you provide may legally be used

- Make final decisions regarding your business and marketing activities

- Comply with applicable laws, regulations, platform rules, and industry requirements

Messenger Marketing is not responsible for delays, errors, or reduced results caused by incomplete information, delayed approvals, missing access, or other matters outside our reasonable control.

9. Intellectual Property

Unless otherwise stated, the website and its original content are owned by or licensed to Messenger Marketing LLC, including:

- Written copy

- Graphics

- Branding

- Logos

- Photographs

- Videos

- Downloads

- Frameworks

- Worksheets

- Templates

- Presentations

- Website design

- Other original materials

The content is protected by applicable copyright, trademark, and intellectual-property laws.

You may view or print website content for your own personal or internal business use. You may not reproduce, distribute, sell, license, modify, publish, publicly display, or create derivative works from our content without prior written permission.

Ownership and permitted use of client deliverables will be governed by the applicable service agreement.

10. Acceptable Use

You agree not to:

- Use the website for unlawful, fraudulent, or abusive purposes

- Attempt to gain unauthorized access to the website or related systems

- Introduce malware, harmful code, automated attacks, or disruptive technology

- Scrape, harvest, or collect information from the website without permission

- Impersonate another person or misrepresent your identity

- Interfere with website performance or security

- Use website content in a way that infringes intellectual-property or privacy rights

- Submit false, misleading, defamatory, threatening, or unlawful material

- Use our forms to send spam or unsolicited commercial messages

We may restrict or terminate access when we reasonably believe these Terms have been violated.

11. Information You Submit

You represent that information submitted through the website is accurate and that you have the authority to provide it.

You retain ownership of materials you provide. You grant Messenger Marketing permission to use submitted information as reasonably necessary to:

- Respond to your inquiry

- Evaluate your needs

- Prepare recommendations or proposals

- Provide requested services

- Operate our business

- Comply with legal requirements

Information submitted through a general website form should not be considered confidential unless we have separately agreed in writing to treat it as confidential.

12. Email Communications

When you submit an inquiry or schedule a call, you authorize Messenger Marketing to communicate with you regarding that request.

You may also receive marketing emails when permitted by law or when you have requested them.

You may opt out of marketing emails by using the unsubscribe link included in the message or by contacting [email protected].

Opting out of marketing communications does not prevent service-related or transactional communications connected to an active inquiry, appointment, purchase, or client engagement.

13. Text-Message Terms

When you separately opt in to receive text messages from Messenger Marketing, messages may include:

- Appointment confirmations and reminders

- Requested follow-up

- Service or project updates

- Customer-support communications

- Promotional messages covered by your consent

Consent to receive promotional text messages is not a condition of purchasing services.

Message frequency may vary. Message and data rates may apply.

You may cancel text messages at any time by replying STOP. After opting out, you may receive one final confirmation message.

For assistance, reply HELP or contact [email protected].

Wireless carriers are not responsible for delayed or undelivered messages.

Information about how personal information and mobile opt-in data are handled is available in our Privacy Policy:

https://insightmessenger.com/privacy-policy

14. Third-Party Websites and Services

The website may link to or incorporate third-party tools, platforms, content, scheduling systems, payment processors, social networks, analytics providers, or other services.

Messenger Marketing does not control and is not responsible for third-party availability, content, security, accuracy, products, services, policies, or practices.

Your use of a third-party service is subject to that provider’s own terms and policies.

15. Website Availability and Accuracy

We aim to provide accurate and useful information, but we do not guarantee that:

- Website content is complete, current, or error-free

- The website will always be available

- Errors will be corrected immediately

- The website will be free from harmful components

- Information will be appropriate for every business or situation

We may modify, suspend, or discontinue any portion of the website without notice.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Messenger Marketing disclaims implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law, Messenger Marketing LLC and its owner, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of or inability to use the website.

This includes loss of profits, revenue, data, opportunities, goodwill, or business interruption.

Where liability cannot legally be excluded, our liability arising solely from use of the website will be limited to the amount, if any, you paid directly to Messenger Marketing specifically for access to the website during the three months before the event giving rise to the claim.

This provision does not replace or modify the liability terms contained in a separate client service agreement.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Messenger Marketing LLC and its owner, employees, contractors, and representatives from claims, losses, liabilities, damages, expenses, and reasonable attorneys’ fees arising from:

- Your misuse of the website

- Your violation of these Terms

- Information or material you submit

- Your infringement of another person’s rights

- Your unlawful conduct

19. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

Any dispute that is not governed by a separate service agreement will be brought in an appropriate state or federal court located in Georgia, unless applicable law requires otherwise.

20. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be modified or limited to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

21. No Waiver

Failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

22. Changes to These Terms

We may revise these Terms periodically.

Updated Terms will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

23. Contact Us

Questions about these Terms may be sent to:

Messenger Marketing LLC
5121 Washington Rd
Ste 2 #1159
Evans, GA 30809-6449
United States

Email: [email protected]
Website:
https://insightmessenger.com

Messenger Marketing is a strategic marketing consultancy helping organizations build stronger brands, smarter marketing strategies, and sustainable business growth.

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